GENERAL MANAGEMENT COMMITMENTS

Promote this policy and the Ethical Code established by the organization.

Compliance with legislation and regulatory requirements applicable to activities, products or services developed by the organization.

Collaborating with the regulatory authorities, entities that give recognition or other interested parties, providing all the information and resources necessary for the development of their competences on a timely and truthful basis.

Satisfying the requirements of our customers, suppliers, contributors and other stakeholders.

Guarantee good professional practice through the motivation, satisfaction and sense of belonging of our workers and collaborators.

Impulse the organization’s leadership as well as the identification and minimization of existing risks.

To train employees and develop their skills.

Continuously improve systems. Organization processes and activities.

Aligning activities with the principles laid down in the World Pact and the United Nations’ Sustainable Development Agenda 2030, with regard to human and social rights, non-discrimination and the sustainable development of society and the natural environment.

COMMITMENT TO QUALITY

Ensure product and service quality according to the specifications agreed with the customer and other stakeholders.

Product conformity in accordance with applicable regulations and regulations, certifying or homologating these products at international level.

To meet the needs, consultations, suggestions, complaints from our customers and other stakeholders.

Satisfaction of our customers by providing a quality product or service, at an optimized cost and compliance with the agreed deadlines. Continuous improvement in product design, manufacturing processes and quality management.

COMMITMENT TO THE ENVIRONMENT AND ENERGY EFFICIENCY

Protecting the environment by minimizing the environmental impact of activities, promoting initiatives and good practices.

Encouraging the responsible use of energy, adapting its consumption to the specific needs of the moment.

Develop and disseminate environmentally friendly technologies and energy efficiency within the life cycle perspective. Continuous improvement in the reduction of environmental impacts and energy efficiency.

COMMITMENT TO HEALTH AND SAFETY

Prevent accidents and injuries to the health of our colleagues and other stakeholders, improving jobs, reducing and controlling job risks.

Reduce the use of special substances used in our activities and present in products under international regulations and guidelines.

Continuous improvement in the processes and jobs for reducing the health and safety risks of contributors.

COMMITMENT TO ETHICAL BEHAVIOUR, HUMAN RIGHTS AND SUSTAINABLE SOCIAL DEVELOPMENT

Ethically manage our daily activity based on corporate values.

Support and respect the protection of internationally recognized fundamental human rights and ensure that this commitment is also signed by its suppliers, contributors and other stakeholders.

Guarantee the free exercise of the trade union freedom of its workers and the right of collective bargaining.

Do not allow forced labor or under coercion from workers or resort to the recruitment of minors except in the case of legally authorised training agreements.

Guarantee the timely payment of salaries and obligations to the administration, in accordance with existing legislation.

Promoting real equality and non-discrimination against personnel on the grounds of race, social origin, nationality, religion, disability, gender, sexual orientation, family responsibility, union affiliation, political views or ideologies.

Ensuring the ethical behavior of its employees, taking measures against discrimination, harassment, violence, corruption, extortion, bribery and other bad practices, promoting integrity honesty and fair treatment in accordance with the established Ethics Code.

RESPONSIBLE PURCHASE AND CONFLICTING MINERALS COMMITMENT

Performing business activity in a sustainable way, incorporating responsible shopping guidelines that favor green purchases, close-up and fair trade.

To demand that suppliers use conflict-free minerals, which directly or indirectly do not fund or benefit armed groups in the DRC or neighboring countries.

Compliance with the information commitments required for the transparency of the supply chain.

COMPROMÍS AMB LA SEGURETAT DE LA INFORMACIÓ

Confidentiality of data provided by customers, contributors, suppliers and other interested parties, ensuring the protection of personal data, the privacy and secrecy of industrial property, as well as the other information agreed as confidential.

Integrity of the data and information needed to meet the requirements with stakeholders.

The data and information needed to meet the requirements with the stakeholders at the time required. Security of data obtained from online specific services provided to customers, providing confidentiality, integrity and availability, in accordance with contractual obligations, legal obligations and the state of technology.

It continues to improve the reduction of the security risks of information and establishments of security objectives in accordance with the commitments of this policy.

COMPROMÍS DE L’AVALUACIÓ DE LA CONFORMITAT

Competència i rigor en l’aplicació del mètode d’avaluació de la conformitat conformes als procediments, normativa i altres requisits reglamentaris establerts.

Imparcialitat i independència en les activitats d’avaluació de conformitat i el judici sobre la base dels resultats.

Confidencialitat de la informació facilitada pels clients, autoritat reglamentària i altres parts interessades, incloent els resultats de l’avaluació.

Millora contínua dels mètodes d’avaluació.